Seven questions, answered plainly
This page is the short version. Every answer links to the document that actually governs it, and where something is not live yet it says so rather than leaving you to find out.
PLLAY is in a demo phase. Contests and credits run end to end and every control described below is live against them, but external cash rails are switched off at the database level — no real money enters or leaves the platform today.
Is this skill, or is it chance?
Your payout is weighted by how accurate you have been, not by how much you put in.
PLLAY runs skill-weighted prediction contests. Every account carries an accuracy record, and that record sets a multiplier applied to what you win. Five tiers, from a below-1× floor for a new or inaccurate account up to a capped ceiling that the most accurate accounts reach — and the top tier additionally requires a minimum number of resolved predictions, so it cannot be reached on a lucky first call.
The exact tier boundaries and multipliers are published on one page and one page only. That page is the counsel-reviewed record of how the scoring algorithm actually works, which is why we link to it here instead of reprinting numbers that could quietly fall out of step with it.
Am I allowed to take part where I live?
Most US states, yes. A short list is excluded, and the check runs on three signals rather than asking you.
Eligibility is derived from your network location, the state recorded on your account, and your billing details. If any one of the three disagrees, the action is blocked — the check fails closed rather than picking the answer most convenient for us. Every check writes an audit record, and accounts are re-verified on a schedule rather than only at signup.
The excluded list is short and it has changed twice. It is held in one place in the database, and the eligibility page reads that place live every time you load it — so what you see there is what the system is actually enforcing that day, not a copy of it somebody remembered to update.
How old do I have to be?
18 at minimum, higher in some states, and it is checked by the database rather than by a tick-box.
Eighteen is the floor everywhere. Some states set a higher minimum, and the platform applies whichever is stricter for the state you are in. A date of birth must be on file before any cash-out is even considered; an account without one is refused rather than waved through.
This runs server-side at the moment money would move, not in the sign-up form. An interface can be bypassed. The check that matters is the one the withdrawal itself has to get past.
What are credits, and which ones can become cash?
Free and purchased credits are for playing. Only winnings can leave the platform — and that is a property of where the money sits, not a rule we promise to apply.
A new account is granted free credits at signup, with no purchase required. Those, and any credits you buy, are play balance: they enter contests, and they are not cash.
When you win, the payout is written to a separate balance. A withdrawal draws from that balance and no other. It is not that we check whether your credits came from winnings — purchased and bonus credits are never in the account a withdrawal can reach in the first place. There is nothing to bypass, because there is no check to bypass.
One thing that is true today and worth saying plainly: the platform is in a demo phase and the external cash rails are switched off at the database level. Contest mathematics and every control described on this page run end to end against credits; nobody's cash is moving in or out yet.
How is the outcome decided?
A contest opens, counts down, locks, and is then resolved from the broadcast itself — but when the read is not clean, a person decides.
The sequence is fixed: open for entries, a countdown, then locked so nothing can be added or changed. After that, PLLAY Vision AI reads the outcome off the video — the scoreboard, the final banner, the victory screen — and a clean read resolves the contest on its own.
When the read is not conclusive, the contest does not guess. It moves to a state that waits for the creator to confirm the outcome, and that confirmation is a real step a real person takes. Ending states are settled, refunded, or cancelled. A contest can also be held for dispute, for fraud review, or on a compliance hold, and while it is held nothing is paid.
The design rule behind all of this is settle or refund, never guess. A bad read is meant to cost us a settlement, not cost you a stake.
What happens if something goes wrong?
There are four ways a contest ends in a refund rather than a payout, and all four return the stake in full.
A contest that is cancelled is voided and every entry is refunded, with the reason recorded against the refund. A contest that reaches its close without enough participants to make the result meaningful is voided and refunded rather than settled on a trivial pool. A contest where nobody was right refunds the entire pool instead of keeping it. And where the automated resolution cannot separate the outcomes, the policy is to refund rather than to pick.
If you think a contest was settled wrongly, there is a dispute window after settlement, stated in the Terms, and disputes are classified and worked rather than filed. A contest under dispute holds; money is not paid out first and chased afterwards.
Who checks that I am who I say I am?
Today: your age, your state, and your own self-exclusion — all checked server-side before a withdrawal can start. Document verification is not on yet, and we would rather say so than imply otherwise.
Three checks run inside the database every time a withdrawal is attempted, in front of everything else: how old you are, where you are, and whether you have excluded yourself. If you have set a limit or self-excluded, the block is enforced where the money is written rather than in the interface — and once self-exclusion is active, no administrator here can shorten or lift it.
Document verification is a fourth requirement, and it is wired and denies by default — but the check behind it currently runs in demo mode and approves automatically. It turns on before any real-money cash-out; the platform is built to refuse to start if the phase ever advances while the check is still in demo mode. We do not screen against sanctions lists, we hold no security certification of our own, and we are not going to describe either of those as something we do until they are.
Nothing here is buried
How money is handled, gate by gate — and what we don't claim.
Limits, reality checks, timeouts and self-exclusion.
Read live from the platform's own geo configuration.
The official prize-contest rules document.
The tier table and the scoring method behind it.
What a credit is, and what it is not.
The agreement between you and PLLAY Labs, Inc.
What we collect, why, and the choices you have.
What is running right now.
Nine documents. All of them in the footer of every page.
Ask us the awkward one
If something on this page reads as thinner than it should be, that is worth telling us. The gaps we know about are listed on the integrity page in our own words.