Play in control
PLLAY runs on skill — and on staying in control of it. Set your limits, take breaks on your terms, and reach real support any time you need it. Playing should always feel good.
National Council on Problem Gambling: 1-800-522-4700 · 24/7 confidential helpline
Crisis Text Line: Text HOME to 741741
Free and confidential. No judgment, no account required — reaching out is a strength.
1. What PLLAY is
PLLAY operates skill-based prediction contests. Participants enter contests by allocating virtual prediction credits to outcomes of real-world events. Payout share is weighted by each participant's historical prediction accuracy. PLLAY is not a gambling or wagering service.
2. Understanding prediction credits
Prediction credits are virtual gaming credits. They are not currency, securities, or financial instruments and have no guaranteed cash value. Credits purchased during beta may be redeemable for cash subject to verification requirements and platform policies. Credits are non-transferable between accounts.
3. When it stops being fun
- Spending more time or money than you intended
- Chasing losses by buying more credits right after a loss
- Lying to friends or family about your gaming
- Predicting to escape stress, anxiety, or low mood
- Borrowing money to fund predictions
- Neglecting work, school, or relationships to play
- Repeated unsuccessful efforts to cut back or stop
- Feeling restless or irritable when not playing
4. Setting limits
You can set daily, weekly, and monthly spending limits in Settings > Responsible Gaming. Limits take effect immediately when reduced and apply to credit purchases plus prediction entries. Increases require a 7-day cooling-off period to guard against impulsive changes. You can also self-exclude for 30 days, 6 months, 1 year, or permanently — exclusions take effect 24 hours after the request.
5. Taking a break
If you need a short break, request a 30-day exclusion. Your credit balance is preserved and your account auto-reactivates at the end of the period. You can also enable reality-check reminders (every 30, 60, 120, or 240 minutes of play) to gently prompt you to check in with yourself during longer sessions.
6. Getting help
- National Council on Problem Gambling: 1-800-522-4700 — 24/7 confidential helpline
- Crisis Text Line: Text HOME to 741741 — 24/7 mental-health crisis support
- Gamblers Anonymous — Peer-support meetings nationwide
- SAMHSA National Helpline: 1-800-662-4357 — Substance use & mental health, 24/7
7. Contact PLLAY
For account help, exclusion requests outside the in-app flow, or feedback on these tools:responsible-gaming@pllay.io. Replies typically within 1 business day.
8. Age verification
PLLAY requires all users to confirm they are 18 years of age or older at signup. Identity is verified through Persona for any cash-payout request. False statements at signup result in account termination and forfeiture of any credit balance.
9. State availability
PLLAY is available only in eligible US states. See/eligible-states for the current list. Operating from a non-eligible state results in account suspension.